Direct Services

We Are Here For You

REACH comes at the issues and complexity of domestic violence from several directions simultaneously. We provide a variety of free and confidential supportive direct services for anyone experiencing domestic violence. You do not need to leave a relationship in order to receive help from REACH.

If you are interested in learning more about our services, please give us a call at 781-891-0724. If this is an emergency, please call our hotline at 800-899-4000.


Our services

All of REACH’s support services are completely confidential and free of charge.

Emergency Shelter

Our shelter is a haven for those who have nowhere else to go as they escape abusive situations. We provide a comfortable, home-like atmosphere, compassionate counseling, and practical aid.

Community-Based Advocacy

Advocates help survivors create tangible plans to keep themselves physically and emotionally safe when abusive incidents happen, find a job or housing, access benefits, and accompany them to court. Most importantly, we listen to them and believe them.

Prevention and Education

The best way to eliminate domestic violence is to change social norms and promote healthy relationships. REACH trains students and community members on what trauma is, and how to be allies and create trauma-sensitive classrooms and workplaces. Learn more about our prevention programs here.

These projects are supported by the Massachusetts Office for Victim Assistance through a Victims of Crime Act of 1984 (VOCA) grant from the Office for Victims of Crime, Office of Justice Programs, and the U.S. Department of Justice.

Our Service Area

Our hotline and shelter serve domestic violence survivors from Massachusetts and beyond. Our Community and Prevention programs focus on a primary service area consisting of 27 cities and towns. REACH serves all survivors regardless of race, ethnicity, immigration status, gender identity or expression, sexual orientation, religion, or income level.

service area map

Towns & Cities We Serve

  • Acton
  • Arlington
  • Bedford
  • Belmont
  • Billerica
  • Boxborough
  • Burlington
  • Brookline
  • Carlisle
  • Concord
  • Dedham
  • Lexington
  • Lincoln
  • Littleton
  • Maynard
  • Needham
  • Newton
  • Reading
  • Sudbury
  • Waltham
  • Watertown
  • Wayland
  • Wellesley
  • Weston
  • Wilmington
  • Winchester
  • Woburn

Other services & initiatives